From promise to product: how we build AI at Omnea

Published on

June 5, 2025

Blog

3

min read

Ben Freeman

CEO & Founder

AI is everywhere. It’s a promise that’s driving headlines, but that too often, fails to deliver in ways that actually matter to users. Done right, the payoff is potentially game changing. But so far, not many businesses have successfully integrated AI in ways that feel meaningful.

Omnea has the luxury of being founded in a post-GPT world. We’ve designed our platform, roadmaps, and sprints understanding both what AI can deliver, and what underlying architecture is needed to support it. Our AI philosophy has always remained the same: functionality must meaningfully impact the user experience. In other words, it can’t be fluff. It has to make Omnea faster, simpler, and more intelligent for the people that use it. We’ve already seen rapid adoption—100% of our customers use Omnea AI in one way or another.

We’re moving towards a world where ‘agents’ will take briefs, be our team members, and otherwise do our bidding. Our vision has always been for Omnea AI to be a 24/7 procurement, finance, risk, and legal analyst—here’s how we’ve made that happen.

We’ve fundamentally changed how we approach AI functionality. We’ve introduced three AI families—each with a distinct objective, to ensure they deliver meaningful impact for our customers:

• Omnea Assist. The assistant your employees have been waiting for—guiding requesters to the right place, whether that’s through intake, to an existing tool, or directly to procurement support.
• Omnea Command. Mission control for procurement—reconfigure workflows in moments, launch sourcing flows and manage vendor risk with ease.
• Omnea Analyze. The analyst that helps you stay ahead. Instantly surfaces the most important information for you, learns from your risk landscape, and delivers actionable insights to keep your team one step ahead.

We’ve already launched our first agentic functionality to make this a reality and we’ll be rapidly shipping more over the coming weeks and months.

Omnea Assist

Employees can submit requests conversationally. They make requests in plain language—and Omnea AI asks intelligent questions, and fills out a complete intake form.

Intake | Conversational Intake

Omnea Command

You can ask Omnea AI to generate RFx questionnaires based on a simple text prompt, enabling rapid creation of comprehensive assessments.

Sourcing | RFx Generation

Omnea Analyze

Approvers receive tailored request summaries. Risk, finance, and legal stakeholders all receive personalized summaries that enable them to better understand the context of a request—as it relates to their role—as quickly as possible.

Approvals | Tailored Summaries

What's next?

These are the first steps of a long journey, and we never want our AI to over-promise and under-deliver. We believe these fundamental changes to how we approach AI will keep us honest, and enable us to build more functionality that continues to materially impact the experience of using Omnea.

Get in touch if you’d like to learn more, or see it in action.